Pick-up, Delivery and Returns
Pick-up
Your order will be ready for pickup at the farm on Fridays from 4 to 6. Please wait for a confirmation email before you arrive & be sure to bring the confirmation email when you come to collect your order.
Delivery
We deliver to a 20 km radius from our farm in Tilbury. We only accept orders from Tuesday at 9 am through to midnight on Wednesday, in order to be able to harvest FRESH for you on Thursday, and deliver to your door on Friday.
If you have a Farm Champion Membership, you'll get an email from us that contains a password that gives you a head start to enter our online farmers' market on Monday at 9am.
Returns + Refunds
Our products are perishable + consumable, therefore we cannot accept returns. We do our best to make sure everything we sell is of the highest quality. If you receive something that doesn't meet your standards, or if you have any problems with your order, please contact us at locallygerminated@gmail.com. We'll work swiftly to correct any errors we make. Your happiness is our priority.